Tamweely launches first microfinance chatbot to support entrepreneurs amid COVID19 crisis

Tamweely launches first microfinance chatbot to support entrepreneurs amid COVID19 crisis

Tamweely Microfinance, in partnership with MerQ Artificial Intelligence, has launched the first microfinance Chatbot, a virtual assistant that helps clients resolve their inquiries by having conversations with them, Tamweely announced on Monday.

"Given that a number of reports position Egypt in ninth place for the contribution of artificial intelligence (AI) to GDP by 2030, Tamweely took it upon itself to pave the way for AI inclusion in Egypt's microfinance sector,“ chairman and CEO of Tamweely Amr Abou El-Azm said.

He stated that the new chatbot is called "Fahim“, which comprehends human communication and enhances its clients experience, adding that it provides clients with information related to the financial services and products offered by the company in addition to branch locations using attractive visuals. Through the chatbot, users can