Key workers’ dedication takes a toll on their families – here’s what employers should do about it

SourceWorld Economic Forum
CountryMiddle east

Research suggests that many key workers have a 'calling' to pursue their particular career. 'Called' people often struggle to maintain a work-life balance, with their professional roles negatively impacting their families. This strain can be caused by issues such as regularly working overtime, low pay and companies' lack of staff. To ensure well-being, organisations need to actively support employees, in addition to their families. The COVID-19 pandemic has seen many in key roles – such as doctors, nurses, police officers and teachers – working tirelessly, going well beyond their contracts to keep things running. Research shows that many people working these type of jobs say they had “a calling” to pursue their particular profession – an inner sense that their work would become their life’s purpose. This idea of having a calling tends to come from having a strong sense of duty and is often found in members of the clergy, health and social care workers, teachers and police officers – all roles that often require overtime and unsocial working hours. Research also reveals that people following a calling tend to have higher levels of resilience against the negative effects of overwork and stress and are less likely to more...