Answer These 2 Questions (the Right Way) and Research Shows You’ll Be Much More Likable

Answer These 2 Questions (the Right Way) and Research Shows You’ll Be Much More Likable

Answer These 2 Questions the Right Way and Research Shows You'll Be More Likable

Best of all, you don't really have to do much at all. Or say much.

By Jeff Haden , Contributing editor, Inc.@jeff_haden

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When I worked on the manufacturing shop floor, we knew plant managers existed. But we rarely saw them. We never spoke to them. They were there, but not there.

Except for one. He often walked through the plant. He looked at equipment. He checked out product quality. He stopped for a brief word; usually no more than a "hello," and more often a simple nod. 

He wasn't outgoing. He wasn't engaging. He didn't display any of the traits typically associated with "leader." Yet we liked him.

A lot.

Hold that thought.

Where leadership is concerned, respect and authority are all-important. But likability matters too. 

Likability is crucial to