The Ritz-Carlton Bahrain celebrates a grand milestone with 2 Les Clefs d’Or members

The Ritz-Carlton Bahrain celebrates a grand milestone with 2 Les Clefs d’Or members

Is synonymous to luxury service and what better way to be an iconic flagship than to have two sets of the internationally acclaimed Golden Keys. The five star property is proud to announce that Concierge Agent, Roberto Capulong, is now officially recognized as Les Clefs d’Or member, making The Ritz-Carlton Bahrain the most heralded concierge team in the Kingdom. The Les Clefs d’Or UAE and Les Clefs d’Or Bahrain conducted the pinning ceremony on August 3, 2022, at The Ritz-Carlton Bahrain attended by around 80 participants. The agenda also included an insightful and truly inspirational panel discussion with the hotel’s senior management, including General Manager Bernard de Villele, Executive Assistant Manager in-charge of Sales, Marketing and Public Relations, Jeremy Canivet, and Director of Culinary and Food and Beverage, Yann Bernard Lejard, along with Les Clefs d’Or UAE National President, Abey Sam. Roberto started in the property back in 1994 as a bellman and eventually became an airport representative in 1998. With his passion and drive, he worked hard to become a qualified concierge in 2010 responsible for providing guests with the most memorable experiences of their stay. The luxury property first acquired the Golden Keys when Chief Concierge, Mark Nadonza,