ABC Labs’ Financial Innovation Hailed by the 2021 Innovator Awards

ABC Labs’ Financial Innovation Hailed by the 2021 Innovator Awards

These awards honour innovation labs, banks, and fintech organisations from across the globe and are viewed as one of the industry’s most credible and popular references for forward-thinking institutions. “This award is a testament to Bank ABC’s vision of innovation through technology which will improve our customer experience and bring us closer to the Bank of the future. The ABC Labs initiative brings together ‘best-in-breed’ talent from across the organisation and the industry and winning this prestigious award further cements Bank ABC’s position as a leading innovator in the sector. It reaffirms that innovation lies at the heart of delivering exceptional service and products for our customers,” says Sael Al Waary , Deputy Group CEO, Bank ABC. Al Waary adds, “My heartfelt congratulations to everyone involved, this award is indeed a great achievement for both Bank ABC and Bahrain.” ABC Labs has been recognised for its customer-focused innovations such as the industry-first emotionally intelligent and award-winning AI-powered digital banking assistant ‘Fatema’ in addition to the other pioneering initiatives and strategic partnerships it has established to further the Bank’s digital business strategy, while transforming customer experience, redesigning processes and rethinking ways of working. “Driving innovative digital capabilities that solve customers’ pain-points