Digitalisation helping Oman banks drive business growth during COVID-19 – Times of Oman

Digitalisation helping Oman banks drive business growth during COVID-19 – Times of Oman

Many banks are keen to digitalise their customer experience, services and products and expand beyond traditional bricks-and-mortar service models.. Looking to the future, the report notes a renewed focus on open, connected banking, with data leveraged to drive business growth. '. Banks are also using third parties to facilitate technology implementation with the goal of decreasing costs, improving customer experience, and enhancing their competitive edge.". Banks that effectively leverage their digital assets, bolster cyber resilience and manage third-party risk will likely reap the benefits of increased revenue streams, regulatory compliance and enhanced operational efficiency.".