Doha Bank bags award for ‘Best Digital Bank’ for Qatar

Doha Bank bags award for ‘Best Digital Bank’ for Qatar

Doha Bank has been recognised as ‘Best Digital Bank’ by World Economic Magazine recently.

Doha Bank CEO Dr R Seetharaman said the future of banking “will be mobile and digital-only.”

“Mobile banking and digital banking will be felt in the Internet of Things, blockchain and open banking. Digital banks’ key success factors include differentiated value proposition, early revenue recognition, quick scalability, and cost-efficiency,” he said.

Seetharaman said financial institutions are exploring new technologies and investing in digital service delivery channels, adding that Covid-19 “has acted as a catalyst” in accelerating digitisation, “which is need of the hour.”

Keeping in line with the bank’s digital strategy aimed towards providing better e-banking solutions and services to customers, Seetharaman said Doha Bank has been consistently working to improve its mobile banking application.

Doha Bank’s mobile banking application has been recently upgraded to position the channel as the most preferred digital touchpoint for retail banking customers. It is designed to meet all financial needs of different customers segments, he said.

“Retail customers can now easily do their e-KYC from the convenience of their mobile without visiting the branches. By targeting simplicity, user-friendly design, and convenience, the bank has achieved this target and today