OYO hotels eye Saudi recovery after COVID-19 pandemic

OYO hotels eye Saudi recovery after COVID-19 pandemic

"The journey we have experienced in Saudi Arabia provides us with some key learnings, including how to further strengthen our foundation by better using our resources, as well as the technology we have, to deliver better value to our partners and customers in the country. Our supply is growing, and occupancy is coming back, with 15 percent of properties already at pre-pandemic levels,“ he said.While some of the chain's properties remain closed, Saidan said that he expects "a significant proportion of the properties that are temporarily shut today to resume business over the next three months as the markets reopen.“He added that the company's primary method of booking, the OYO app, has rebounded faster than any other of their digital channels."We have also invested in revamping our technology platforms to more seamlessly integrate our customers and our partners, with improvements on the app for searches, contactless check-ins, and customized CRM (customer relationship management) based on properties the customer has stayed at,“ he said.However, the possibility of another lockdown or travel ban remains, but Saidan said that while he believed the government will do what is best to keep people safe and the economy running, the hospitality industry must also actively