Move to cashless solutions crucial for the arcade industry, says Embed

  • Date: 15-Mar-2023
  • Source: Gulf News
  • Sector:Industrial
  • Country:UAE
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Move to cashless solutions crucial for the arcade industry, says Embed

The family entertainment industry needs to accelerate its move towards cashless payments, says , a leading cashless solutions provider for the amusement, entertainment and leisure industries since 2001. Speaking to Reach by Gulf News on the sidelines of Deal 2023 taking place in Dubai’s World Trade Centre until March 16, Dan Hudson, Global Head of Sales at Embed, says the value of cashless solutions has been proven worldwide, and its growth has been even more rapid after the Covid pandemic. “It is absolutely crucial that operators of family entertainment centres move to cashless solutions,” he explains. “There’s no denying that they are the way to increase revenue and reduce cost. After the pandemic, customers and guests of family entertainment centres are used to cashless solutions and they’ve come to expect it when they go to different venues.” Family entertainment centres (FECs) were slow to digitalise by embracing technology business solutions. When the pandemic hit, FECs were still bound by semi-manual processes, usually centred on POS systems, which are inflexible and affect the consumer experience. As digitalisation eliminates overlaps, gaps and errors in processes and operations, cashless solutions help maximise operational efficiency when it comes to costs, manpower and maintenance. Hudson