UAE Business: RTA approves package of improvement projects for Dubai Taxi – Gulf Digital News

UAE Business: RTA approves package of improvement projects for Dubai Taxi – Gulf Digital News

Roads and Transport Authority (RTA) has approved a package of improvement projects for Dubai Taxi Corporation (DTC) in bid to boost operational efficiency.

The key initiatives involve expanding the use of artificial intelligence (AI) technologies, automating processes to raise the level of operational efficiency of the taxi service and enhancing traffic safety, said the statement from RTA.

They also aim to provide pioneering, safe and sustainable digital services characterised by excellence, innovation, foreseeing the future, sustainability, and the highest standards of customer happiness, it stated.

Endorsing the package, Mattar Al Tayer, Director-General, Chairman of the Board of Executive Directors of RTA, said it includes the smart direction of taxis system involving the use of AI to analyse big data to automatically direct taxis to the highest demand spots as indicated by the demand forecast system.

"The project will reduce the consumption of fuel and increase the number of journeys per vehicle," he stated during a meeting with DTC employees.

Smart Direction

The approved projects include the Robotic Process Automation (RPA), which will boost the operational efficiency of vehicles by 3%, increase the accuracy of data and forecast of areas with the highest demand by 10%, cut the trip time and increase the percentage of productive kilometres,