COVID-19: Dubai residents urged to verify goods while shopping online

COVID-19: Dubai residents urged to verify goods while shopping online

The advisory comes amid an exponential rise in online sales since the outbreak of the Covid-19 pandemic. Consumers’ complaints have also increased in a big way owing to an unprecedented uptick in online sales. Dubai Economy’s latest data revealed that services topped the list of consumer complaints at 32 per cent, followed by electronics (16 per cent) and e-commerce (12.6 per cent). “Dear customer, while shopping online, make sure whom you are dealing with and verify their real address, check on the conditions of buying and selling over the Internet, the date of delivery and sales policy to ensure your right,” Dubai Economy tweeted. Earlier, the Dubai Government-run entity had advised consumers to inspect the product when they receive it before signing on the delivery document. If the product is damaged or has a defect, the consumer is urged to return it and seek an immediate replacement. [email protected] Copyright © 2021 Khaleej Times. All Rights Reserved. Provided by SyndiGate Media Inc. ( ).