No cash counters, staff: AI-powered store opens in UAE

No cash counters, staff: AI-powered store opens in UAE

Walk into this convenience store using an app on your phone, pick up your desired items and step out without having to queue up to pay at the cash counter. Welcome to the first Artificial Intelligence (AI)-operated store in the region, opened by retail major Carrefour at the Mall of the Emirates on Monday. Carrefour City+ convenience store was inaugurated by Omar bin Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy and Remote Work Applications, Alain Bejjani, CEO of Majid Al Futtaim Holding and Hani Weiss, Chief Executive Officer at Majid Al Futtaim Retail. The store provides seamless and contactless shopping using AI technology. Customers have to use the app on their phones to access the store. Once inside, every item picked up will be automatically added to a digital shopping basket. Purchases will then be completed without any store staff interaction. The store stocks over 1,300 items, including snacks, beverages, packaged food and food-to-go meals as well as basic essentials. Nalla Karunanithy, chief digital officer at Majid Al Futtaim Retail, said one of the reasons to launch this innovative shopping experience is that customers are free from the long queues at checkout counters. “You tap to