‘No delivery is worth a life’: Why some Dubai firms suspend services during heavy rains

  • Date: 26-Jan-2023
  • Source: Khaleej Times
  • Sector:Retail
  • Country:UAE
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‘No delivery is worth a life’: Why some Dubai firms suspend services during heavy rains

Some companies cancel all orders during unstable weather as safety of riders is priority for them

Published: Thu 26 Jan 2023, 10:03 PM Last updated: Thu 26 Jan 2023, 10:10 PM

Delivery rider M.M. was one of the very few out on the roads picking orders on Thursday despite his company giving him the option to not work if he felt unsafe. The inclement weather saw several delivery apps across the UAE either closed for orders or cautioning about lengthy delays.

“I thought it would be a good time to pick up some work as many others decided not to ride,” he said to team KT.

“But the delivery location was in Al Quoz. Several areas were flooded so I took a lot of detours to get to the location. It took me about 20 minutes longer than usual. When I was returning, I slipped and fell into a huge puddle and was soaking wet. I went home, got changed and now I came back to pick up another order.”

Ian Ohan, founder and CEO of KRUSH Brands and Locale that operate its own delivery fleet, said the company has a policy to cancel all deliveries without any exception when it rains. “Our earnings yesterday