RTA offers employees virtual assistants powered by AI technology – ZAWYA

RTA offers employees virtual assistants powered by AI technology – ZAWYA

The Smart Services Department at Corporate Technology Support Services Sector developed the system in collaboration with the Human Resources and Development Department at Corporate Administrative Support Services Sector, RTA.. "The virtual assistant enables employees to access information and obtain replies to their most frequent inquiries 24/7.. The system is bilingual (Arabic/English) and uses artificial intelligence and machine learning technologies.. The scheme has been developed using domestic human resources in keeping with the UAE Artificial Intelligence Strategy calling for training and qualifying Emiratis.. The contents of the press release was provided from an external third party provider..