Saudi Arabia’s Leading Shopping Malls Operator Redefines Customer Experience And Enhances Business Efficiency With Oracle Cloud Applications

Saudi Arabia’s Leading Shopping Malls Operator Redefines Customer Experience And Enhances Business Efficiency With Oracle Cloud Applications

Arabian Centres Company, the largest owner, developer and operator of contemporary lifestyle malls in Saudi Arabia will implement Oracle Fusion Cloud Applications, as part of a major core business process transformation. The initiative will help Arabian Centres Company enhance business efficiency, deliver unique omni channel customer experience, introduce innovative services and prepare a digital ready workforce. "Customer expectations and priorities for a retail experience have changed dramatically over the past few months, and while our 21 lifestyle malls across 11 cities can cater to more than 100 million visitors, we now need to introduce a more innovative omni channel retail experience for our vast customer base“, said Faisal Aljedaie, Chief Executive Officer, Arabian Centres Company. "With Oracle Cloud Applications, we will be able to swiftly adapt business models based on latest customer