Curbside pickup is another innovation that is likely to outlast the pandemic.

SourceThe New York Times
SectorTechnology
CountryMiddle east

When the pandemic forced Dick’s Sporting Goods to close its hundreds of stores in March, the retailer hustled to set up curbside pickup within two days.Credit...Amr Alfiky/The New York TimesBy Sapna Maheshwari and Michael CorkeryWhat started as a coronavirus stopgap is likely to have a permanent impact on the way people shop, along with giving them a new reason to continue to visit beleaguered physical stores.The popularity of curbside pickup reveals that the future of retail is not just more packages piling up on people’s doorsteps. Beyond satisfying the need for contactless shopping in the pandemic, it taps into Americans’ desire to drive to a store, a pull that can be just as strong as, or even stronger than, the convenience of home delivery.“Americans are used to their cars and ...read more...