Why coronavirus will accelerate GCC, global digital transformation

Why coronavirus will accelerate GCC, global digital transformation

The coronavirus pandemic has “put a lot of fire” under governments who previously failed to prioritise digital transformation, according to Khaled W Jaouni, managing director, Accela Middle East and Africa.

However, he has stressed that this does not apply to governments in the GCC region, which he described as “pioneers” and “trailblazers” when it comes to citizen engagement achieved through the early adoption of digital technologies.

Jaouni told Arabian Business: “It varies from country to country but I can say, by and large, Covid-19 has really exposed a massive disparity between citizens and governments globally, really in how they were able to handle everything.

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“It's put a lot of fire under the ones that did not prioritise digital transformation.

“It's