Shadow I.T. Is Not A Technical Problem

Shadow I.T. Is Not A Technical Problem

Social and communication skills are crucial to engage stakeholders, convey technical information, and motivate them to comply with corporate policies. Technical leadership keeps failing to tame "shadow I. T." We firmly believe that the problem's solution is erroneously conceived. Shadow I. T. includes the procurement and use of I. T. assets by a business unit or individual (e. g., user-developed applications) without the I. T. organization's knowledge or control. While the business can timely respond to immediate needs, this rogue use of I. T. introduces unknown variables. This lack of visibility haunts technical leadership because of its inherent risks (lack of security updates, poor change management, and ill-documented applications) in an increasingly complex matrix of technologies enabled by pervasive low-cost cloud computing. According to Snow Software's "2021 I. T. Priorities Report" a survey involving 1, 000 leaders in I. T. and 3, 000 workers located in the U. S., U. K., Australia, and Germany, differing opinions among I. T. leaders and business teams about technology procurement will lead to an increase in risks caused by shadow I. T. On the one hand, the report found out that technical leaders may overestimate how easy it is for business units to procure