Eaton inaugurates its new Customer Experience Centre
- Date: 24-Jan-2023
- Source: Emirates News…
- Sector:Technology
- Country:UAE
Eaton inaugurates its new Customer Experience Centre
DUBAI, 24th January, 2023 (WAM) -- Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), inaugurated the power management company Eaton’s new Customer Experience Centre (CEC) in National Industries Park, Jebel Ali, Dubai.
The opening ceremony was attended by Dr. Mohammed Al Zarooni, Chairman of Dubai Integrated Economic Zone Authority (DIEZ), and Abdulla bin Damithan, CEO and Managing Director, DP World UAE, in addition to Eaton’s senior leaders in Europe and Middle East.
Also in attendance was Frank Joseph, Commercial Counsellor of the Consulate General of the United States of America in Dubai.
The new facility will serve as a centre of excellence for Eaton to showcase, train and demonstrate Eaton’s products and integrated solutions for industry professionals, end-users and consultants. It will represent an enabler for customers to accelerate the adoption of digital power management solutions in their business.
The facility is a state-of-the art feature-ready experience centre that will enable both theoretical and practical training for different types of technologies supporting customers to achieve their sustainability, energy transition and digital transformation targets.
Al Tayer congratulated Eaton on the opening of the customer experience centre, highlighting the role Eaton has played in the UAE, helping customers in power management
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Revealed: The top five factors harming contact centre agent experience http://dlvr.it/Sl2cDs
Dear car service centre, if you really care about customer experience maybe start by not using another company to gather feedback.
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