Passengers confident in onboard safety, continue to support mask-wearing

Passengers confident in onboard safety, continue to support mask-wearing

The survey of 4,700 travellers in 11 markets around the world shows that: 85% believe aircraft are thoroughly cleaned and disinfected 65% agree the air on an aircraft is as clean as an operating room Among those who have traveled since June 2020, 86% felt safe onboard owing to COVID-19 measures: 89% believe protective measures are well implemented 90% believe airline personnel do a good job of enforcing the measures Passengers strongly support mask wearing onboard (83%) and strict enforcement of mask rules (86%), but a majority also believe the mask requirement should be ended as soon as possible. "Air travellers recognise and value the safety measures put in place to minimize the risk of COVID-19 transmission during air travel. And they support the continuation of these measures as long as necessary, but they also don't want the measures to become permanent. In the meantime, we all need to respect the rules and the safety of fellow passengers. It is unacceptable that unruly passenger incidents have doubled compared to 2019, and the increase in physically abusive behavior is a particular cause for great concern," said Willie Walsh, IATA's Director General. At the same time, participants admit that they struggle with