Iata World Passenger Symposium opens in Bahrain

  • Date: 01-Nov-2022
  • Source: Zawya
  • Sector:Transport
  • Country:Bahrain
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Iata World Passenger Symposium opens in Bahrain

International Air Transport Association’s World Passenger Symposium opened in Bahrain today focusing on the theme of ‘Unlocking Value Creation by Putting the Customer First’.

Keynote speakers from local government, airline senior leaders and industry experts will set the tone for the conference, running till November 3 at the Gulf Hotel.

Captain Waleed Al Alawi, CEO of Bahrain’s national carrier Gulf Air and Willie Walsh, Director General od IATA were to address the Press Roundtable this morning.

“Like any business, airlines are most successful when they meet customer expectations. Global standards help to facilitate this. The challenge is ensuring the standards keep pace with technology-driven innovations and evolving customer demands around digital. Air travelers expect transparency wherever they shop for fares, and other airline products, customized offers; bag tracking and contactless processing at airports. I look forward to discussing how we are making these advancements and more happen at this year’s IATA World Passenger Symposium,” said Walsh said prior to the conference.

Captain Al Alawi will also deliver the opening speech in the accessibility track on day two.

High-level delegates from airlines, governments, airports and technology providers are attending the symposium.

This year’s WPS combines the former Digital, Data and Retailing Symposium, the Global Airport and Passenger