Nissan introduces new Shop@Home services

Nissan introduces new Shop@Home services

In response to the unique challenges posed by the COVID 19 pandemic, Nissan is transforming the customer experience to effectively bring the showroom directly to people's homes.



All the most popular services, queries and bookings associated with a trip to your local dealer can now be done digitally from the safety of your living room.



This includes a full virtual showroom experience, providing a 360-degree online tour around dealerships to discover vehicles, as well as options to buy.



Nissan has grouped its digital and remote services under a new Shop@Home tab on its websites in GCC countries, South Africa, Egypt, Turkey and India. Services include a video call feature through which customers can speak to a dealer representative, or request a call back or online chat.



The buying process can also be completed online with the help of a finance calculator and pre-loan assessment as well as warranty information.



Customers who prefer to physically experience a Nissan vehicle of their choice can request a home test drive, with the car being dropped off and picked up at the customer's location. Home maintenance of vehicles for existing customers is also available.



Nissan Chairman of the Africa Middle East and India (AMI)