Southwest and American Airlines Just Made a Big Change, and Flight Attendants Will Absolutely Love. (Too Bad It’s Even an Issue)

Southwest and American Airlines Just Made a Big Change, and Flight Attendants Will Absolutely Love. (Too Bad It’s Even an Issue)

Perhaps you sometimes have to deal with difficult customers. Can you imagine what it would be like to deal with them in a crowded metal tube, hurtling through the sky? 

That's one of the challenges that flight attendants at big airlines often face.

Right now, however, as travelers start to return but mask mandates remain in force, things have become wild and even violent--to an extent some experienced flight attendants call "unprecedented."