Major restructuring among top management at UAE’s Etihad airline

SourceGulf Business

UAE airline Etihad has announced a major reshuffle among its top management as it seeks to implement a new operating model to position itself as a mid-sized, full-service carrier. As part of the restructuring, chief commercial officer Robin Kamark will leave the airline.

The business units within Commercial will be separated and transferred under Mohammad Al Bulooki, chief operating officer; Adam Boukadida, chief financial officer; and Terry Daly, who will assume the role of executive director guest experience, brand and marketing. Additionally, Al Bulooki will assume responsibility for network planning, sales, revenue management, cargo and logistics, commercial strategy planning, and alliances. Daly will lead the marketing, brand and partnerships department, and Etihad Guest, the airline’s loyalty programme, while continuing to oversee the customer experience and service delivery department. Duncan Bureau, senior vice president more...