UAE Exchange branches open but services are suspended temporarily – The National

UAE Exchange branches open but services are suspended temporarily – The National

UAE Exchange branches open but services are suspended temporarily. The currency exchange company can only offer transaction history to customers. Branches of UAE Exchange remained open on Wednesday but customers could not remit or exchange money.. Staff at its various branches turned people away saying systems were down and all transactions were temporarily suspended at branches and online.. "Right now, the only service we can do is checking transaction history," said Peejay Alcantara, a sales consultant at a Dubai branch in Jumeirah Lake Towers.. The operation of a Wage Protection System, an electronic salary transfer system that allows institutions to pay worker's wages through approved agents, continues to work but some branches did not have money to give workers seeking to withdraw money.. Salem Mohammed, a construction worker from Indian, was told he could not withdraw money with his wage protection system card and should instead go to a bank.. Staff explained the situation to queues of customers who had come to its Dubai centres to remit, withdraw and exchange money.. The company issued a statement on March 16 saying "due to certain operational challenges, we are temporarily not accepting any new transactions at UAE Exchange branches and