Kanoo Travel picks DCS to bolster digital operations

Kanoo Travel picks DCS to bolster digital operations

Kanoo Travel, a leading travel company in the region, has partnered dcs plus, a global leading travel technology company, to enhance its tech infrastructure, boost operational activity and upgrade customer services.

Kanoo Travel will power its operations with TINA, the travel ERP developed by dcs plus. TINA is one of the world's most advanced web-based ERP systems for the travel industry and is favoured by members of large global TMCs.

With an operational footprint that spans over an extensive network of offices in Mena and Europe, Kanoo Travel aims to achieve a greater control and efficiency through digitalization.

This new partnership will enable Kanoo Travel to achieve greater control through seamless processes, reducing the operational costs and offering a best-in-class traveler experience at every touchpoint of the customer journey.

Furthermore, Kanoo Travel will leverage the state-of-the-art technology from dcs plus to optimize business processes, utilizing smart analytics and data, which will be integrated across different platforms at group level for Bahrain, Kingdom of Saudi Arabia, United Arab Emirates, Oman and Egypt.

Zaeem Gama, Divisional CEO of Kanoo Travel: “Our partnership with dcs plus is a fundamental element of our ambitious roadmap to advance the travel industry through digitalization, further reflecting our commitment to provide the