Pay hikes, lounge areas: UAE delivery companies improve riders’ working conditions

Pay hikes, lounge areas: UAE delivery companies improve riders’ working conditions

Several major businesses took steps to increase employees' satisfaction, enhance safety during summer

Published: Thu 21 Jul 2022, 2:39 PM Last updated: Thu 21 Jul 2022, 3:03 PM

Several delivery service companies across the UAE are improving their riders' pay and working conditions. This comes after a tough year for most delivery services, with many riders complaining of being underpaid and some refusing to work.

A leading online food delivery platform in the region, Talabat increased its rider earnings starting this month. They updated the distance pay of Dh0.2 per kilometre for drop-offs exceeding 2 kilometres and have arranged for riders to get their salaries twice a month instead of once.

The company has also launched lounge areas, air-conditioned touring buses, public refill stations and shaded rest areas with mist fans, among others, to ensure rider safety during the summer. In addition to this, Talabat is reminding its biker riders to take regular instantly approved breaks, hydrate throughout the day and check their tires.

Meanwhile, food delivery platform Deliveroo provides riders with maintenance support and basic first aid if and when needed through its multipurpose Roo Vans, which also function as a refreshment distribution network on the road.

The company is also working alongside restaurants and