OBG Lauds Egypt’s IT Infrastructure and Global Footprint in Business Outsourcing Industry – Egypttoday

OBG Lauds Egypt’s IT Infrastructure and Global Footprint in Business Outsourcing Industry – Egypttoday

OBG Lauds Egypt's IT Infrastructure and Global Footprint in Business Outsourcing Industry





Cairo, Egypt, 29 July 2020: Egypt has established its position as a preferred destination for business process outsourcing (BPO), according to a recent report published by Oxford Business Group (OBG), a British consultancy, global publishing, and research firm.

OBG has lauded Egypt's outstanding value propositions and how this helped in attracting business outsourcing firms drawing on the country's unique location between Europe, the Middle East and Africa; its youthful, educated, tech-savvy and multi-lingual population; and strong IT infrastructure. 

The budding segment has been supported by the government, which offers financial incentives to outsourcing companies, and has invested in the necessary telecommunications infrastructure upgrades to support BPO, such as 4G and fiber-optic cable networks; OBG noted.

The country's success establishing itself as an outsourcing destination, where industry leaders are leveraging it for their IT global service delivery; has created thousands of jobs, with the BPO workforce expanding from 169,000 in 2017 to 212,000 in 2019.

Indeed, this figure is projected to reach 240,000 in 2020. These jobs are filled by employees with specialized skills, as the country produces around 220,000 graduates in BPO-related fields and 50,000