Uber launches safety measures, on-trip protocol for coexistence with COVID-19

Uber launches safety measures, on-trip protocol for coexistence with COVID-19

Uber has announced the launch of 10 new safety measures and an on-trip protocol for its services in Egypt as the country reopens for coexistence with the novel coronavirus (COVID-19).

The ride-hailing service company is taking unprecedented actions to help its customers stay safe and healthy as they move around. It includes requiring riders and drivers to wear face masks in accordance with government precautionary measures, whilst also facilitating a vehicle disinfection service. A new tech tool to verify if drivers are wearing a face mask has been launched to ensure customer peace of mind.

"We have been planning for the next phase and what the 'new normal' of taking an Uber trip would look like, and rider and driver safety remains a top priority as we get back on the road,“ said Ahmed Khalil, General Manager of Uber Egypt, "We're continuously learning about our users and their current need for access to distanced, hygienic, and safe modes of transportation as we move to coexist with COVID-19, which is why we're proud to launch the new safety measures to help everyone who uses the app feel safe and at ease while on trip.“

A variety of safety measures were announced on Sunday,