Cupola Teleservices ensures business continuity with Avaya

Cupola Teleservices ensures business continuity with Avaya

Recognising the urgent need for organisations to maintain business continuity through the current global crisis, Cupola Teleservices, the Middle East's pioneer in outsourced contact center services has worked with Avaya, its trusted partner for advanced contact center and collaboration solutions, to further enhance its contact center capabilities.. At this time when our outsourcing services are more vital than ever, we at Cupola want to assure our customers that we have made the necessary investments to safeguard the continuity of their services.. We are also to enable organisations that are struggling with the impact of the outbreak to offload their customer service workloads to us," said Sajjad Hamid, Group Head - Sales & Marketing, Cupola..