Last week’s Microsoft Outlook outage has some UAE businesses playing catch up

Last week’s Microsoft Outlook outage has some UAE businesses playing catch up

Dubai: Last week’s Microsoft Outlook outage did not end up having a major impact on UAE-based businesses, but it did affect some more than others. UAE users reported being unable to access their Outlook mailboxes on January 12. Later, Microsoft confirmed the outage and added that the issue was being looked into. The tech giant’s service incidents’ wing tweeted: “We’re investigating an issue affecting the ability for users to access their mailbox within the UAE.” It later added, “We suspect that a third-party DNS issue is the cause of impact. We’re looking at network telemetry to isolate the source of impact.” Around 3pm (UAE time), Outlook came back on for some users. “We’ve received multiple reports that impact is no longer happening,” Microsoft said at the time. “We’re continuing to investigate the underlying cause while monitoring the service to make sure it remains stable.” During the outage, UAE’s businesses were not able to send or receive any mails on the platform. The US-based IT support firm, Rimini Street, said that several of its UAE customers were hit by the snag. “The MS Outlook services outage in the UAE affected a few of our clients, but it didn’t impact their ability