UAE Business: Dubai Customs wins 2nd place on Customer Happiness Index – Gulf Digital News

UAE Business: Dubai Customs wins 2nd place on Customer Happiness Index – Gulf Digital News

Scoring 91.8% on the Customer Happiness Index, Dubai Customs has won the second place on the Dubai Government Customer Happiness Index 2021.

At a virtual ceremony organised by Dubai Customs, representatives of business groups in Dubai said effective communication channels provided by Dubai Customs contributed considerably in enhancing connection and cooperation between the government and private sectors. 

Dubai Customs, judged and measured by the Dubai Government Excellence programme, and announced by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council. 

The ceremony was attended by Ahmed Mahboob Musabih, Director General of Dubai Customs, CEO of Ports, Customs and Free Zone Corporation, executive directors and representatives of business groups in Dubai; members of the Dubai Customs Consultative Council (DCCC).

“We work in tandem with Dubai Customs towards a common goal which is growing trade and protecting the society,” said Nadia Abdul Aziz, President of the National Association of Freight & Logistics. “We are part of a network with 150 branches and affiliates worldwide, and I say it with confidence the performance and service delivery of Dubai Customs is exceptional and outstanding.”  

Lakhi Ramchandani, CEO of Retail Business Group congratulated Dubai