Fakeeh University Hospital, Dubai Silicon Oasis digitalises patient experiences with Okadoc

Fakeeh University Hospital, Dubai Silicon Oasis digitalises patient experiences with Okadoc

Fakeeh University Hospital, a world-class healthcare and academic facility in the UAE, has gone live with Okadoc’s white-labeled solution to digitalize patients’ experiences. The one-stop-shop patient engagement platform allows patients to instantly book appointments in 30 seconds or less across 18 specialties and 40 doctors, including COVID-19 vaccinations and telehealth appointments, ensuring it is one of the easiest and efficient way to attend a doctor visit. Putting its patients need first, with over four decades of legacy from Fakeeh Care Group, Fakeeh University Hospital ensures all their patients have ease of mind and comfort when visiting its facilities. Powered by Okadoc, patients can now use Fakeeh University Hospital’s website, mobile App, and/or WhatsApp bot to search for a provider by name, clinic location, specialty, language spoken, gender, and country of education. Patients can now easily see real-time availabilities and book appointments without any admin support or hassle, creating an easier experience. The unique integration will remind patients of their appointments through various methods via SMS, email, and push notifications, while also offering the ability to let patients know if there is an earlier available appointment. Optimizing patients’ experience further, the Okadoc technology provides the ability to transfer and receive documents