RTA and Careem school transport service witnesses great demand and high rate of customer satisfaction

RTA and Careem school transport service witnesses great demand and high rate of customer satisfaction

RTA and Careem school transport service witnesses great demand and high rate of customer satisfaction

• 750 educational institutions, 1,150 parents signed up for the service

• 3,500 vehicles deployed to run the service, accounting for 40% of total e-booking vehicles available on Careem App

• 25,500 school trips have been booked via Careem App since service launched

The school transportation service provided by the Roads and Transport Authority in Dubai and Careem through the e-hail service via Careem application for pupils and students of educational institutions of all age groups has witnessed great demand and popularity among customers since its launch at the beginning of April of this year, recording a satisfaction rate of 4.84 out of a total of 5.

“The primary benefits and goals of the new school transportation service are to offer a new cost-effective alternative school transport for parents, ensuring high-quality service and shorter travel times for users,” said Adel Shakri, Director of Planning and Business Development at the Public Transport Agency, RTA.

Since its inception in early April 2023, the service attracted 750 educational institutions in Dubai, engaged more than 1,150 parents, and completed 25,500 trips. About 3,500 vehicles from various Luxury Vehicles companies are deployed to run this