Southwest CEO Denies DOJ Directly Investigating Airline’s Meltdown
- Date: 17-May-2023
- Source: Newsweek
- Sector:Financial Markets
- Country:Jordan
Southwest CEO Denies DOJ Directly Investigating Airline’s Meltdown
The CEO of Southwest Airlines has denied the Department of Justice (DOJ) is investigating the airline's meltdown during the December travel rush.
A severe winter affected all airlines just before Christmas last year, but Southwest struggled far more than others to recover. Almost 17,000 flights were canceled, stranding more than 2 million customers.
Unions said the technology used to reassign crews to planes was overwhelmed, with workers spending hours on hold when they called headquarters for instructions.
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