One in five MEA employees would prefer better software over more vacation time, freshworks report

One in five MEA employees would prefer better software over more vacation time, freshworks report

Dubai, United Arab Emirates - Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today released the findings of a report, which found IT professionals in the Middle East and Africa (MEA) spend nearly a full work day each week (an average of 7 hours and 53 minutes) dealing with bloatware - unwanted, overly complicated SaaS add-ons and features that hinders productivity and causes frustration at work. This has consequently had an impact on their productivity (51%), decreased their motivation (31%) and made them want to resign (23%).

Freshworks’ new, State of Workplace Technology: Bloatware – the difference between love and hate for workplace tech, report explores more than 2,000 global IT professionals’ interactions with workplace technology. In it, 40% of MEA respondents report that most of the software their work provides doesn’t help them do their job better, while over half (54%) say their company pays for software products their IT teams never use – indicating that organizations are currently spending significant amounts on unnecessary overheads.

IT Pros Want More of Less

Despite widespread innovation and a societal movement toward simple, easy-to-use apps, the new research reveals that bloatware is a persistent and pernicious problem for organizations. MEA