Most banks adjust their services to suit people with disabilities: Egypt’s CBE

Most banks adjust their services to suit people with disabilities: Egypt’s CBE

The Central Bank of Egypt (CBE) said that most of the banks operating in the Egyptian market have adjusted their products and services to suit people with disabilities, in accordance with the CBE instructions of September 2021, within the framework of the financial inclusion plan in Egypt’s Vision 2030.

This comes in implementation of the directives of President Abdel Fattah Al-Sisi to facilitate access to services to people with disabilities in various fields, particularly banking.

The Central Bank stated that banks have achieved an unprecedented leap in facilitating access to financial services to people with disabilities in accordance with the instructions of the Central Bank, which included adjusting infrastructure, providing technological and digital solutions, training human cadres, and amending internal policies and procedures to serve this segment.

It pointed out that in order to preserve the confidentiality of financial transactions for visually impaired people, banks have issued account opening forms, contracts, and requests for various banking products and services in Braille.

Banks have also equipped more than 10% of their existing branches, made effective structural modifications to them, and provided passages, signals, and special equipment to ensure facilitation for customers of people of determination when dealing with banks, and the application of the Egyptian