Emirates NBD forges ahead with enterprise-wide payments hub implementation to drive real-time, seamless payments innovation

Emirates NBD forges ahead with enterprise-wide payments hub implementation to drive real-time, seamless payments innovation

As part of its ongoing AED 1 billion ($272 million) digital transformation journey (DX), Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Turkey)  region, is continuing to significantly enhance its payments innovation and speed through the global implementation of its Enterprise Payment Hub. The Enterprise Payment Hub provides full scalability to rapidly launch new and existing payment innovations across all Emirates NBD markets and entities. After initial rollout in Singapore in September 2019, the multi-entity, multi-currency payment platform is now fully operational across most Emirates NBD entities and markets, including for customers across the United Arab Emirates, India, London and Egypt, and for all Emirates Islamic customers. For the first time, Emirates NBD will have a 360-view of customer payments across all Group entities and countries. More importantly, it will allow the bank to provide its customers an improved end-to-end tracking visibility on the status of a payment transaction through gpi (Global Payment Initiative) integration. Operational cost and efficiency benefits will also be realized with the new payment platform replacing multiple legacy payment engines, identifying the shortest payment processing route and enabling Straight Through Processing for an instant, seamless payment experience.   Abdulla Qassem, Group Chief Operating