Al Ahli Bank of Kuwait Onboards ‘Digital Employee’ Technology in Partnership with CyberMAK Information Systems

Al Ahli Bank of Kuwait Onboards ‘Digital Employee’ Technology in Partnership with CyberMAK Information Systems

Khalil AlQattan, Acting GM of Digital Transformation Kuwait City, May 14: Al Ahli Bank of Kuwait Onboards ‘Digital Employee’ Technology in Partnership with CyberMAK Information Systems As part of its strategic digital transformation plan, Al Ahli Bank of Kuwait (ABK) recently announced its strategic partnership with CyberMAK Information Systems to enhance its banking services and …

Khalil AlQattan, Acting GM of Digital Transformation

Kuwait City, May 14: Al Ahli Bank of Kuwait Onboards ‘Digital Employee’ Technology in Partnership with CyberMAK Information Systems

As part of its strategic digital transformation plan, Al Ahli Bank of Kuwait (ABK) recently announced its strategic partnership with CyberMAK Information Systems to enhance its banking services and customer experience through ‘Digital Employee’ technology from Automation Anywhere.

This initiative is part of the Bank’s ongoing internal cross-collaborations between Operations and Digital Transformation with an aim of improving operational efficiency to deliver advanced, innovative banking services to enhance customer service.

Elaborating on this initiative, Mohammed Al Bloushi, General Manager of Operations at ABK, explained how this solution automates repetitive tasks, resulting in enhanced efficiency and therefore, reduced time and effort for completing banking transactions.

Al Bloushi stated that, “The adoption of this technology mirrors ABK’s dedication to sustainably deliver advanced services. This commitment aims