NBK Group HR played a key role in implementing bank’s digital agenda

NBK Group HR played a key role in implementing bank’s digital agenda

KUWAIT: In 2021, Group Human Resources at the National Bank of Kuwait (NBK) played a key and pivotal role in implementing NBK’s strategic objectives in the midst of the health, economic and social challenges imposed by the COVID-19 pandemic. The group supported NBK’s digital transformation agenda by implementing a state-of-the-art training program promoting digital culture across the Group.

The group also continued to support employees’ development and training through improving its digital training infrastructure, following global best practices to raise employees’ efficiency. This approach is clearly reflected in the quality of NBKs services and products, whilst leading to increased customers satisfaction.

In 2021, the Human Resources Group’s strategy encompassed supporting the government’s initiatives as well as the wellbeing of the community through bracing the vaccination program to accelerate social and economic recovery. Moreover, the Group continued its strategy aimed at professional talent acquisition, engagement, and retention as part of the bank’s plan to strengthen its leading position as the largest national labor employer in the private sector in Kuwait.

Training courses

The training and development department continued to actively develop its training infrastructure across all platforms by introducing the latest technologies and most advanced interactive digital tools, in cooperation with the most prestigious institutions