Bank Muscat wins Corporate Banking Innovation Award from Infosys Finacle

Bank Muscat wins Corporate Banking Innovation Award from Infosys Finacle

Muscat: In recognition of its initiatives to enhance customers experience, Bank Muscat, the leading financial services provider in the Sultanate of Oman, has won the prestigious Infosys Finacle Innovation Award 2023 in the category of Corporate Banking Innovation for its dynamic forex service to corporate banking customers which was successfully launched in January 2023. Bank Muscat’s Corporate Banking offers secure ‘best-in-class’ solutions and services, which are based on customer feedback and needs as well as global trends.

As part of its unwavering commitment to delivering exceptional customer experience, the Bank’s corporate online banking platform recently launched a dynamic forex service. This innovative service empowers the bank's corporate customers to access special exchange rates through the online channel, thereby transforming the entire forex transfer process into a fully digital experience. With this new service, customers can easily book foreign exchange rates for large and high-value forex transactions with quick, transparent, and efficient processing. Moreover, the platform's cutting-edge technology eliminates errors, providing timely processing of transactions and enhancing the reliability of the forex service.

Speaking on the occasion, Wafa Ibrahim Al Ajmi, Assistant General Manager - Transaction & Government Banking, Bank Muscat, said: “It is our pleasure to take this opportunity to thank Infosys