Dukhan Bank launches AI powered virtual assistant – The Peninsula

Dukhan Bank launches AI powered virtual assistant – The Peninsula

Doha: In yet another leap towards improving customer convenience and offering a seamless banking experience, Dukhan Bank, Qatar’s leading banking player, has launched an interactive, multi-channel virtual assistant ‘Rashid’ to assist customers with online inquiries in an easy and fast manner.

Inspired by its name that means ‘guide’, Rashid aims to respond to customer questions using improvisation and adaptability through English and Arabic during interaction.