Saudi Arabia ranks first in e-government services in MENA in 2023

Saudi Arabia ranks first in e-government services in MENA in 2023

Saudi Gazette report RIYADH — Saudi Arabia ranked first in the Government Electronic and Mobile Services Maturity Index for 2023, issued by the United Nations Economic and Social Commission for Western Asia (ESCWA). The Kingdom maintained its lead for the second consecutive year with a high maturity score of 93 percent in the overall index result.Eng. Ahmed Alsuwaiyan, governor of Digital Government Authority, said that this international achievement reflects the outcomes of the efforts made by government agencies in digital transformation. It is also the manifestation of the great support that the digital government ecosystem receives from the wise leadership, to achieve the goals of Saudi Vision 2030 programs in building a digital society and investing in new technologies to increase productivity, achieve efficiency, and provide the best experience for all beneficiaries.The Government Electronic and Mobile Services Maturity Index (GEMS) classifies 17 countries annually based on the maturity of 84 priority government services provided to individuals and businesses through portals and smart applications, according to three sub-indicators. Saudi Arabia has achieved impressive distinction by getting first place in all of them, and with great development in the results at the level of each indicator.In the Service Availability and Sophistication indicator,