DNI is recognised as “Best in future of customer experience” at IDC-DX Future Enterprise Awards 2022

DNI is recognised as “Best in future of customer experience” at IDC-DX Future Enterprise Awards 2022

Dubai. Dubai National Insurance (DNI), one of the leading insurance companies in UAE, has been named the “Best in Future of Customer Experience” by the IDC-DX Future Enterprise Awards 2022. The award was given to five outstanding companies that have all been recognised for their exceptional commitment to customer journey enhancement by constantly rethinking and effectively transforming the way they conduct customer-related engagement, experience, and service.

Mr. Abdulla Al Nuaimi, CEO, DNI, says, “As DNI, we are truly grateful to celebrate being named best in future of customer experience by the prestigious IDC awarding body. This is, indeed, an remarkable achievement for DNI to be nominated and awarded alongside prominent government and non-government entities such as DHA, MoHAP, RTA, Dubai Taxi Corporation, First Abu Dhabi Bank, Aster Healthcare and Union Coop.. The award recognises DNI’s customer experience touch points enhancement as part of our digital transformation journey and trust bestowed by our esteemed clientele. I would like to commend the excellent work of the DNI team for their commitment.”

The prestigious IDC Future Enterprise Awards formally recognizes the achievements of UAE-based organizations that have successfully planned and executed digital transformation (DX) initiatives across multiple areas of their businesses by implementing disruptive digital