Ministry of Economy reviews new Consumer Protection Law

Ministry of Economy reviews new Consumer Protection Law



The Ministry of Economy held a briefing session today, during which it reviewed the main developments concerning the legislation and policies for the development of the UAE’s consumer protection system. These include Federal Decree Law No. 5 of 2023 amending the Federal Law No. 15 of 2020 on consumer protection, and its executive regulation issued by Cabinet Decision No. 66 of 2023. The briefing took place in the presence of Abdullah Al Saleh, Under-Secretary of the Ministry of Economy. Al Saleh said, "The new Consumer Protection Law and its executive regulation represent a real milestone in the government’s efforts to develop the country's consumer protection system in accordance with best practices. It has two dimensions: the first is the strengthening of the role of the local authorities in the enforcement of the consumer protection law more effectively by granting them all the necessary legislative powers. They have been granted inherent legal competencies in i) receiving, following up and acting on consumer complaints, ii) imposition of administrative sanctions and fines for acts committed in violation of the provisions of the law and its executive regulation, and iii) acting on grievances submitted against decisions on punitive measures." He continued, "The second focus