Tokio Marine Insurance invests in digital to expand in the UAE

Tokio Marine Insurance invests in digital to expand in the UAE

, one of the world's oldest and leading insurance groups, has announced a number of initiatives to strengthen its digital capabilities in the UAE. The company is investing heavily in new technologies to improve underwriting capabilities, claims processing and customer service. "We are committed to our customers, providing them with best possible insurance experience,” says Tsuyoshi Yamasaki, General Manager of Tokio Marine Insurance in the UAE. "By investing in digital capabilities, we can deliver a more personalised and efficient service to our customers." One of the key initiatives is the launch of a revamped customer portal that will allow customers to purchase and manage their policies online. The portal will provide customers with access to a variety of features, including easy access to their policy details, make payments and report claims. Tokio Marine is also enhancing its customer services by using artificial intelligence and machine learning for automated claims processing, providing customers with superior services whenever the need arises. These initiatives are part of to strengthen its position in the UAE market. The company is targeting key sectors, including retail, manufacturing and construction. It is also improving its network of partners and brokers to expand their reach to wider customer