UAE Federal Tax Authority issues Taxpayer Charter outlining taxpayers’ key rights and obligations

UAE Federal Tax Authority issues Taxpayer Charter outlining taxpayers’ key rights and obligations

The Taxpayer Charter outlines a set of rights for taxpayers in the UAE tax system, noting that they have the right to fair, professional, and respectful treatment by the FTA and its staff; consistent application of relevant tax legislation; privacy and confidentiality; and consideration of the facts and circumstances affecting them when dealing with the Authority.

Moreover, taxpayers have the right to expect responsiveness from the Federal Tax Authority to their requests, to obtain accurate and reliable information from the FTA to help meet their obligations, to be represented by a listed Tax Agent or appointed legal representative, to appeal an FTA decision, and to submit complaints about the services provided by the Authority.

The Taxpayer Charter forms part of the FTA's efforts to raise taxpayers' awareness about all aspects of the UAE tax system. These efforts include a series of awareness campaigns and workshops led by FTA experts across all emirates, as well as various manuals, guidelines, and Public Clarifications published on the FTA's official website, among others.

Khalid Ali Al Bustani, FTA Director General, said: "The FTA is dedicated to fulfilling all aspects of its role as the government body tasked with upholding transparency and clarity standards across