UAE processes over 4mln insurance claims through ‘Riayati’ platform

UAE processes over 4mln insurance claims through ‘Riayati’ platform

DUBAI: The Ministry of Health and Prevention (MoHAP) has announced that more than 4 million insurance claims have been processed in the past eight months only through "Riayati", the digital healthcare platform for the National Unified Medical Record (NUMR) programme, with an average of 28,000 transactions a day.

The ministry also announced that since the launch of the platform on 1st April, 2022, more than 4.9 pre-approval requests have been issued, an average of 26,000 requests a day, while over 1.4 million electronic prescriptions have been provided, recording an average of 7,000 prescriptions a day.

Additionally, MoHAP revealed that the total value of financial insurance claims processed through the platform has crossed AED 1.2 billion.

The E-Claims Post Office is accessible by more than 6,000 doctors, 40 paying agents, and 1,000 health care facilities such as hospitals, clinics, pharmacies, and health care centres.

The ministry said that it is committed to improving patients’ journeys and providing innovative digital solutions in the field of health data management, in order to establish a smart and integrated health system that serves all stakeholders, tightens control over health insurance procedures, and ensures a balanced consideration of financial resources.

Ahmed Ali Al Dashti, Assistant Under-Secretary for the Support Services Sector,