UAE ranks second globally in customer trust, says UBF – Gulf Today
- Date: 19-May-2023
- Source: Gulftoday.ae site:gulftoday.ae
- Sector:Financial Services
- Country:UAE
UAE ranks second globally in customer trust, says UBF – Gulf Today
Jamal Saleh delivers the opening address at the MEA Finance Banking Technology Summit in Dubai.
The UAE ranked second globally in terms of customer confidence in banks at 84 per cent in 2022, according to the index conducted annually by the UAE Banks Federation, this was revealed during the MEA Finance Banking Technology Summit in Dubai.
UAE Banks Federation (UBF), the representative and unified voice of UAE banks, revealed that the rate of digital banking services use through a number of banking channels has risen over 100%, reflecting the impressive advancements made by the UAE in deploying the latest technologies, as well as conforms the customer confidence in the levels of security of these services.
Delivering the opening address at the MEA Finance Banking Technology Summit, with the participation of more than 400 banking and technology leaders, Jamal Saleh, Director General of the UAE Banks Federation, said: “This
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