Unifonic now integrates with over 80 business systems to automate customer journeys

Unifonic now integrates with over 80 business systems to automate customer journeys

Dubai, UAE, Unifonic, a leading customer engagement solutions provider, has unveiled an exciting evolution of its no-code omnichannel tool Flow Studio at GITEX Global 2022. It is a part of the wider Unifonic platform and now easily connects to over 80 of the world's leading sales, marketing, support and operation platforms.

Flow Studio is easy-to-use and eliminates complexities faced by enterprises in automating communication and business processes throughout the customer lifecycle. Multiple features like reusable templates, triggers, and chatbot integrations make it quicker and easier for organizations to streamline conversations and create meaningful interactions.

More than 80 leading native integrations are included with Flow Studio, namely to platforms such as Hubspot, Netsuite, Shopify, MS Office, Mailchimp, Slack, SAP and more. Syncing communications via these integrations allows for better consistency in messaging and enhanced customer experiences.

Karim Zaki, VP of Product at Unifonic said, “The Flow Studio evolution is an important milestone in our roadmap. We strive to make our platform as easy to use and seamless to connect for clients as possible, so that they can empower their own customers to engage on any channel they choose. We remain committed to developing solutions that meet people’s needs, our clients have asked for this